Digital CX

Headless Content Management System (CMS)

Server-less content management in the cloud

Expensive CMS upgrades are a thing of the past

Value of headless CMS shown by hand above a tablet with clouds & other icons at the fingertips

A headless content management system (CMS) is a way to have server-less content management in the cloud. Traditional CMS systems manage all of your back-end content, code, templates, and plugins—as well as your front-end HTML pages. Headless CMS systems keep everything intact on the back end, but adds an API to deliver your content to any channel on the front end.

Book a strategy consultation

Our headless CMS can help transform your digital initiatives

Headless CMS strategy

We help you create a strategic roadmap for establishing a flawless CMS framework. A headless CMS will future-proof your builds and structure content that easily flows across APIs—ready to be published across digital channels.

APIs and legacy system

Our team of experts ensure that you have the right APIs in place to quickly retrieve content from multiple data sources and enterprise legacy application sources in real time.

Data security
and compliance

Decoupled doesn’t mean your content is exposed to risk: we ensure tha you adhere to industry best standards so your organizational content assets are in a secured environment.

Headless CMS benefits

Photo of image Cost reduction

Cost reduction

Depending on the CMS, we have saved customers 60-75% in costs from fewer licenses needed for headless CMS.

Photo of image Faster go-to-market

Faster go to market

New features can be deployed much more rapidly. For example, marketing can immediately launch microsites without IT.

Photo of image Less vendor dependency

Less vendor dependency

A headless CMS provides greater freedom and flexibility to rapidly adopt new technologies without vendor constraints.

Photo of image Better availability & security

Better availability & security

Your CMS can go offline with no impact on your web apps. Architecture makes it easier to secure and encrypt vulnerable areas.

Photo of image Easy to scale

Easy to scale

Getting high demand for certain applications? Simply set up a new app server and point it to the content.

Photo of image Content team in control

Content team in control

Your content team has full flexibility and control to focus on accomplishing their goals without dependence on IT.

Smiling team members with content management experience sitting around a table in a conference room

We have 15+ years of experience helping enterprises with content management

HGS Digital has over a decade of experience in strategizing and developing of content management solutions for global corporations. Having built user-friendly websites and portals for medium- to large-scale businesses, HGS Digital has established a strong enterprise content management Center of Excellence (CoE).

We bring together the right technology, subject matter expertise, and industry-specific domain know-how to help our customers establish robust content management capabilities to drive business outcomes. Our recent engagement with a leading semiconductor company helped them establish a headless CMS model, leveraging our unmatched capabilities in UI design, information architecture management, and API management and integrations.

A headless CMS can transform your customer experiences

Traditional CMS

Diagram of traditional CMS showing back end for storage and templates and front end display

Headless CMS

Diagram of headless CMS showing code and content stored in back end, and delivered anywhere

Decoupled CMS

Diagram of decoupled CMS with front end display templates and plugins separated from back end
image of NelsonHall NEAT LEADER award for 2019

HGS ranked number 1 for CX improvement

Industry analyst firm, NelsonHall, ranked HGS as “a leader for CX Improvement in Retail & CPG”, based on capabilities and client references.

icon of combining human brain and AI technology

BOTS&BRAINS transform CX

Industry experts talk about combining "man and machine" to create the next generation of CX.  Hear answers to commonly asked questions.

image of a woman working on creating a webpage

Improve content management capabilities with a cloud-based CMS

HGS helps a leading global semiconductor company achieve 2.5X faster microsite go-lives and zero downtime.

Digital CX-related services

HGS Digital provides end-to-end Digital CX services support.

Photo of image Digital CX Strategy

Digital CX Strategy

Photo of image CX Bots and Live Chat

CX Bots and Live Chat

Photo of image Websites


Photo of image Mobile


Book a strategy consultation

Ride the next wave of digital transformation with us . Our team of creative thinkers, technology makers, and customer seekers is ready and revving up to partner with you to change the face of customer experience. Just fill in the details below and allow us to show you the HGS impact.