DATA-DRIVEN STRATEGY

Strategy at the core of data transformation
In PwC's 22nd Annual Global CEO Survey, 77% of CEOs reported that they planned to pursue operational efficiencies to increase revenue in 2019. A disciplined and comprehensive embrace of data analytics is essential to meeting this goal. However, the comprehensiveness of the data CEOs receive on a variety of measures has not improved over the last ten years. Common reasons include:
- Lack of data strategy
- Data in silos
- Poor data reliability
- Legacy systems
- Lack of a data culture
- Shortage of analytical talent
HGS Digital helps to unleash the value locked in data with a comprehensive data strategy. Our data strategy team includes individuals with cross-functional expertise in digital strategy, data-driven marketing, and marketing data analytics. We work closely with senior executives to help them outline scope, define multi-year roadmaps, identify best operating models, and recommend appropriate technology investments.
HGS's core competence of customer service engagement lays a strong foundation for our data strategy initiatives and empowers companies to move away from experience-based change to data-backed decisions.
Data challenges everywhere
Business leaders face a myriad of challenges in leveraging data for organizational use. These challenges can significantly slow down data transformation initiatives.
Technology challenges
Many CXOs struggle with balancing the adoption of a new technology with an established one. Businesses struggle with retrieving data from legacy systems due to:
- High reliance on legacy on-premises infrastructure
- Limited investments in a cloud-based data infrastructure
- Unused or under-used technology investments
Resource challenges
The resource struggle for many data initiatives include:
- Team not having right data culture
- Intuition-based instead of data-driven decisions
- Lack of data science expertise
Process challenges
Unwillingness of teams to change certain business processes results in challenges for business leaders:
- Too many manual processes
- Inconsistent data reporting
- Lack of automation limiting real-time insights
Data challenges
Data access and quality are essential for business. Leaders typically face the following data challenges:
- Data is usually siloed in different systems
- Data quality is not maintained
- Businesses lack understanding of customer data
- Limited capabilities around data mining and analytics
Our workshops can jumpstart your transformation initiatives
Our data strategy workshops enables businesses like yours to build the right data team, processes, and technologies that enable business success.

Executing transformation via a
data sciences CoE
While strategy is just one aspect of data transformation, execution of the set strategy is a critical factor in the success of the endeavor. We've helped businesses execute their data-driven initiatives by helping them establish a data sciences center of excellence.
Would you like to learn more about the key aspects of designing a data-driven CoE?
Launching a data-based transformation initiative?
Our workshops, including FREE Data-Driven Transformation Discovery Sessions, can jump start your transformation initiatives.
Need to set up a data analytics CoE?
Set it right the first time and use your data to inform your business decisions
Learn from our experts how to set up a CoE.
Data and analytics-related services
HGS Digital provides end-to-end data and analytics services.

Data engineering and business intelligence

Predictive and
cognitive analytics

Consumer and business analytics

Marketing analytics
Related case study

Using analytics to improve financial recovery by 80% for healthcare system leader
When a large health system was in search of billing and collections for workers’ compensation and insurance accounts receivable resolution (A/R), they turned to HGS.
Book a strategy consultation
Let your data speak for you. Our team of data scientists, domain experts, and data engineers is eager to partner with you to change the face of data and analytics. Just fill in the details below and allow us to show you the HGS impact