Newsroom

February 18, 2020

Why PayPal Paid $4 Billion For Honey Science

Features Virgil Wong, Global Practice Head & VP - HGS Digital

The article features viewpoints of some veterans in the tech industry to understand “How did coupon and rewards platform Honey create such a strong platform? What were the success factors?.

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February 18, 2020

HGS Named a Leader in NelsonHall’s NEAT Evaluation for CX Improvement Capability

HGS is helping Retailers & CPG Companies Realize their CX Vision in ‘EPIC’ Ways

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February 17, 2020

Digital Transformation: 10 sneaky money-wasters

Features Virgil Wong, Global Practice Head & VP - HGS Digital

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February 17, 2020

Critical Trends for Extraordinary Digital CX

By Virgil Wong, Global Practice Head & VP - HGS Digital

The future of digital customer experiences will continue to evolve from a reciprocal dynamic between companies and customers looking to interact in a more human-centric way. Businesses in 2020 cannot rely on solely implementing the latest features and technologies for their own sake. AI, hyper-personalization, bots, and digital visualization experiences must be strategically designed and implemented to inspire genuine customer loyalty, engagement, and enthusiasm.

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February 10, 2020

Revised press release of HGS Q3 Results For FY2020

Mumbai, India, February 7, 2020: Hinduja Global Solutions (HGS) (listed in BSE & NSE) today announced its unaudited Third Quarter and Nine Months results for FY2020.

Speaking on the results, Partha DeSarkar, CEO of HGS said: “HGS posted a strong revenue growth in Q3 FY2020 to touch Rs. 13,358 million, up by 5% YoY. Our margins continue to improve significantly with Q3 EBITDA margins at 15.5%. Over the last 3 quarters, EBITDA margins have expanded by 390bps.

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February 10, 2020

HGSi develops an engaging gamified microsite for Gulf Oil’s digital campaign - You Get Out What You Put In

This microsite is compatible on desktop, tablets and smartphones and provides enhanced user experience

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February 08, 2020

HGS Announces Q3 Results For FY2020

Mumbai, India, February 7, 2020: Hinduja Global Solutions (HGS) (listed in BSE & NSE) today announced its unaudited Third Quarter and Nine Months results for FY2020.

Speaking on the results, Partha DeSarkar, CEO of HGS said: “HGS posted a strong revenue growth in Q3 FY2020 to touch Rs. 13,358 million, up by 5% YoY. Our margins continue to improve significantly with Q3 EBITDA margins at 15.5%. Over the last 3 quarters, EBITDA margins have expanded by 390bps.

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January 29, 2020

Leaders' Talk: Ramesh Gopalan, President – Global Healthcare & Head of India Business, HGS

Ramesh heads HGS Healthcare business vertical and is responsible for driving business value by strengthening partnerships and delivering excellence to healthcare clients. He also leads the India business, managing both domestic and international clients for HGS in this geography. In a career spanning over two decades, he has extensively worked in research, healthcare and outsourcing.

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January 28, 2020

12 Social Media Trends In The New Year And How To Leverage Them

Featuring Andrew Kokes, SVP, Head of Global Marketing

Andrew Kokes and 11 other Forbes Communications Council members predicts what they expect to see trending on social media in the coming year and explain how marketers can leverage them to their business advantage.

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January 23, 2020

CX 2020: The Top Eight Trends Shaping the Future of Customer Experience

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