Consumer electronics and technology
We deliver competitive, next-generation customer experiences
Changing consumer demands, shrinking operating margins, IoT, quality and longevity, speed to market, startup financing, supply chain challenges, finding talent, cybersecurity, robotics, and AI are changing the way electronics and tech organizations operate. Innovation and speed to market are key in this industry. Our HGS PULSE analytics platform leverages technology to bring teams together, reduce costs, and promote data-driven decision making. Our EPIC™ Social Care solution ensures you are equipped to monitor and manage the product reviews and inquiries that can make or break a brand.
When your customers demand answers
We help you deliver.
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- Campaign management
- Data + analytics
- Marketing analytics
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HGS advances paint company with breakthrough digital expertiseBusiness problems
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- Sales professionals
- Digital experience
- Data & analytics
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- Sales professionals
- Digital experience
- Data + analytics
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Delivering breakthrough sales and expanding front- and back-office B2B, B2C support for consumer appliances companyBusiness problems
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- Billing specialists
- Digital experience
- Intelligent automation
- Back office optimizaiton
Near-shore solution drives innovation and cost transformationBusiness problems
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HGS website portal achieves 97% resolution rate online in just 90 daysBusiness problems
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- Retention professionals
- Data + analytics
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- Technical support professionals
- Digital experience
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- Warranty & product support Professionals
- Digital experience
- Data + analytics
- HGS Business process optimization
Driving new revenue, efficiencies, and industry-leading CXBusiness problems
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- Retention professionals
- Digital experience
- Data + analytics
- Marketing analytics
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HGS empowers retailer with more actionable VOC survey, analyticsOur services
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