Consumer electronics and technology
We deliver competitive, next-generation customer experiences
Changing consumer demands, shrinking operating margins, IoT, quality and longevity, speed to market, startup financing, supply chain challenges, finding talent, cybersecurity, robotics, and AI are changing the way electronics and tech organizations operate. Innovation and speed to market are key in this industry. Our HGS PULSE analytics platform leverages technology to bring teams together, reduce costs, and promote data-driven decision making. Our EPIC™ Social Care solution ensures you are equipped to monitor and manage the product reviews and inquiries that can make or break a brand.
When your customers demand answers
We help you deliver.
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- Campaign management
- Data + analytics
- Marketing analytics
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- Sales professionals
- Digital experience
- Data & analytics
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- Sales professionals
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- Billing specialists
- Digital experience
- Intelligent automation
- Back office optimizaiton
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- Retention professionals
- Data + analytics
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- Technical support professionals
- Digital experience
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- Warranty & product support Professionals
- Digital experience
- Data + analytics
- HGS Business process optimization
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- Retention professionals
- Digital experience
- Data + analytics
- Marketing analytics
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To learn more about how HGS Digital’s innovative CX strategies can enhance your consumer electronics or technology business, please complete the fields below.