Case Study

Leveraging a cohesive intranet portal and user-friendly CMS to improve social sharing

About our client

Textron Inc. is not only one of the world’s best known multi-industry companies, it is a pioneer of the diversified business model. Founded in 1923, Textron has grown into a network of businesses with total revenues of $12.2 billion, and approximately 33,000 employees with facilities and presence in 25 countries, serving a diverse and global customer base. Headquartered in Providence, Rhode Island, Textron is ranked 236th on the FORTUNE 500 list of largest U.S. companies. Textron continues to grow as an industry leader with strong brands such as Bell Helicopter, Cessna Aircraft, Kautex, Lycoming, E-Z-GO and Greenlee, among others.

Business challenges

  • Need for a single, cohesive intranet
  • Create a social and community environment to facilitate Textron employee interaction
  • Use software and solution technologies to inform, collaborate, and encourage employees to take action

The solution

  • Technology strategy and intranet redesign
  • Software implemented: FatWire 7.62 (now Oracle WebCenter Sites), SharePoint, Java
  • Implementation a strategy for a phased CMS migration
  • Implemented social media widgets (Twitter, Facebook, YouTube) for internal and external feeds
  • Accelerated go live while its new SharePoint environment being developed

Results

  • Textron was able to leverage more social features straight from their intranet homepage while leveraging FatWire and SharePoint to its fullest