Case Study: Healthcare

Leveraging Amazon Web Services (AWS) to support a multi-hospital site infrastructure

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About our client

City of Hope, located in Southern California, is a world leader in the research and treatment of cancer, diabetes, and other serious diseases. Founded in 1913, City of Hope is one of only 45 comprehensive cancer centers in the nation, as designated by the National Cancer Institute.

Project goals

Our goal was to strategize, design, development and implementation to support a multi-hospital site infrastructure on Amazon Web Services.

Business challenges

  • Issues with content publishing
  • Difficult to navigate website
  • No analytical data
  • Poor migration
  • Low SEO
  • Frequent outages of on-premises hosted site
  • Detrimental down times
  • Negative impact on user experience

The solution

  • Web design
  • Usability testing
  • WCM implementation (WebCenter Sites)
  • Content services
  • Cloud consulting:
    • AWS EC2 Cloud Solution
    • Workload portability assessment
    • AWS cloud architecture
    • Migration to EC2 Instances on AWS cloud
    • 24/7 Cloud monitoring services
    •  Managed services for WCM app and AWS EC2 cloud instances


  • 183% increase in intention to donate
  • 23% Increase in donations (over previous year)
  • 17% Increase in outpatient visits (over goal)
  • 10% increase in Web traffic
  • Guaranteed site availability of 99.999%
  • IT resources freed to focus on business innovation
  • Flexibility to scale resources up and down on demand
  • Reduced total cost of ownership
  • Shift of CapEx spend to OpEx
  • Improved user experience

Visualization of project outcomes

COH Case Chart

Other Design & Implementation Projects and Applications

COH Web design

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