HGS DigitalHGS Digital

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Case Studies

  • Retail (10)
  • Sales (10)
  • Cloud (6)
  • Healthcare (5)
  • Manufacturing (4)
  • Amazon Connect (3)
  • Customer Experience (3)
  • Technology (3)
  • Chatbot (1)
  • Customer Data Platform (1)
  • Customer Service (1)
  • Education (1)
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  • Headless CMS (1)
  • Information Technology (1)
  • Marketing Automation (1)
  • Media (1)
  • Telecom (1)
View all
contact-center-migration
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Contact Center Migration: Creation of Contact Flows Achieved with Amazon Connect

Amazon Connect

 
Details
recruitment-process
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Improving Candidate Screening Process with Recruitment Process Outsourcing (RPO) and Amazon Connect

Customer Experience Cloud Information Technology Amazon Connect

 
Details
contact-center
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Building a Lead Generation Contact Center Solution with Amazon Connect

Chatbot Customer Experience Cloud Customer Service Amazon Connect

 
Details
MoneyGram-feature
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HGS Digital Helps MoneyGram Localize and Personalize Emails to Improve Customer Experiences

Customer Experience

Details
iStock-870467850-576
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Improving Content Management Capabilities with a Headless Content Management System

Cloud Headless CMS

Details
artificial-intelligence-and-automated-tagging-feature
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Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs

Marketing Automation

Summary

 

Details
Leading Semiconductor Company
+

Improving Content Management Capabilities with a Cloud-Based Web Content Management System

Cloud

Summary

 

Details
Most Trusted Financial Institution
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Integrating Marketing Campaigns to Improve the Overall Customer Experience

Finance

Summary

 

Details
Fastest Growing Education NBFC
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Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns

Education

Summary

 

Details
Leading American Fast Food Chain
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Building Customer Loyalty Through Engaging Social Media Content

Retail

Summary

 

Details
India’s Second Largest Paint Company
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Increasing Digital Engagement with a Cohesive Content Marketing Strategy

Retail

Summary

 

Details
City of Hope - CDP
+

Making Data-Driven Decisions Using a Customer Data Platform (CDP)

Customer Data Platform Healthcare

Summary

 

Details
All posts Next

HGS Digital

  • Digital Customer Experience
    • Overview
    • Website Design & Development
    • Mobile App Development
    • Chatbot and Voice Assistants
    • Headless CMS
    • Digital Asset Management
    • Online Reputation Management
    • Social Media Management
    • Creative Process Outsourcing
  • Data-Driven Marketing
    • Overview
    • Customer Data Platform
    • Hyper-Personalization
    • Marketing Automation
    • Big Data Analytics & Intelligence
  • Cloud Services
    • Overview
    • Cloud Infrastructure
    • Cloud Migration
    • Cloud Managed Services
    • DevOps Services
    • Cloud Telephony
    • Cloud Security Operations Center Service
  • About Us
    • Company Overview
    • Our Services
    • Careers
    • Our Technology Partners
    • Newsroom
  • Resources
    • Case Studies
    • Blogs
    • Whitepapers
  • Contact Us
HGS Digital

With over 250 digital successes and stellar client satisfaction ratings, HGS Digital creates frictionless customer experiences that solve complex business problems and improve people's lives.

We work with leading brands across the world to improve their customer engagement, optimize their operations, reduce costs, and increase revenue. As a technology-agnostic consultant — with partners ranging from Amazon, Salesforce, Google, IBM, Microsoft, and more — we are well-equipped to help you select and successfully implement the right tools for your specific needs.

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