Salesforce Commerce Cloud (Demandware) Architect

Job Description:

HGS Digital is looking for seasoned Salesforce Technical Architect for a critical role to support client’s delivery teams and solve the toughest technical problems.

Work location:



  • Lead Architect for Salesforce Commerce practice, responsible for technology implementations, enterprise architecture decision making, project implementation processes, and team leadership.
  • Partnering with technology products & services, including Salesforce, to architect & implement solutions that address the needs of stakeholders. Developed functional, technical, and platform requirements as part of projects.
  • Designing and implementing discovery, definition, and design process to streamline the requirements gathering process across projects.
  • Partnering with business, IT, and marketing leaders to enable the execution of strategies related to eCommerce & web technology. Working directly with stakeholders to define, prioritize, and execute these initiatives.
  • Participating with business development team to sell opportunities related to eCommerce with prospective partners & clients.
  • Participating in implementation backend software technology using a variety of tools in partnership with developers.
  • Perform technical design for and lead implementation of client projects.
  • Responsible for technical design and deliverables for client projects.
  • Interact with client IT teams to coordinate delivery and deployment of solutions.
  • Present technical solutions to both business and IT teams.
  • Provide technical leadership for project teams.
  • Leads development of mentorship and training programs for company technical staff.
  • Sets company-wide technical standards and actively participates in technical practice domains.
  • Participate in the sales process as an SME or SE when needed.
  • In conjunction with a Client Partner and Project Manager, own the overall delivery of client projects.
  • Contribute to the proposal writing and SOW creation process.
  • Work with the staffing team to ensure projects are staffed with the correct number of resources and proper level of expertise.
  • Strong knowledge and expertise regarding SFCC Platform.

Tools & Skills Required:

  • 10 years of software development experience with enterprise applications and/or platforms.
  • 5 years in technical leadership or architect position.
  • Industry knowledge e-commerce and web, B2B and B2C business models.
  • Expert knowledge designing solutions for Salesforce Commerce Cloud platform (Commerce Cloud B2C and/or B2B). Developer or Architect certification is a plus.
  • Experience integrating with systems in a business or e-commerce ecosystem & third-party APIs (Order Management, 3PL, PIM, CRM, ERP, WMS, ESP, Marketing platforms, Content platforms).
  • Knowledge of Order Cloud, Service Cloud or Marketing Cloud is a plus.
  • Advanced knowledge of server-side web technologies & frameworks and software engineering principles, databases and data modeling/design techniques; data interface protocols; caching/performance improvements; software design patterns and integration patterns.
  • Experience shaping projects including authoring/reviewing proposals and SOWs.
  • Experience leading and influencing cross-disciplinary teams through all phases of project.
  • Excellent communication, documentation, and presentation skills; Solution-oriented approach to software development.
  • Bachelor’s degree required; degree in Computer Science or related field preferred.